Privacy Policy
Effective Date: November 14, 2026
VIVE Personal Training (“VIVE,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, request a complimentary assessment, or interact with our Facebook and Instagram advertising campaigns.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Fitness and training goals
- Preferred training services
- Appointment preferences
- Messages or inquiries submitted to our business
We may collect this information through our website, contact forms, social media advertising forms, and appointment requests.
Our website and service providers may also collect technical information, including IP addresses, browser information, device information, cookies, and website usage data, depending on the technologies enabled.
2. How We Use Your Information
We use personal information to:
- Respond to questions about our services.
- Contact individuals who request information.
- Schedule complimentary assessments and consultations.
- Discuss private and semi-private personal training options.
- Understand prospective clients’ training goals.
- Manage appointments and customer relationships.
- Improve our services and customer experience.
- Comply with applicable legal requirements.
We may contact you by phone, email, or text regarding your inquiry, subject to applicable consent requirements.
3. Facebook and Instagram Advertising
VIVE Personal Training may advertise through Facebook and Instagram, services provided by Meta Platforms.
When you voluntarily submit a lead form through one of these advertisements, we receive the information you provide.
We use that information to respond to your inquiry, discuss our training services, and help schedule a complimentary assessment.
Meta separately processes information according to its own privacy practices.
Meta’s Privacy Policy is available at:
https://www.facebook.com/privacy/policy/
4. Sharing Your Information
We may share information with service providers that assist with website hosting, form submissions, scheduling, communication, or customer management.
These providers may process information as necessary to deliver their services.
We may also disclose information when required by law.
We do not sell personal information for money. Any advertising-related data sharing is addressed in the section below.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, analyze visitor activity, and measure advertising effectiveness.
If analytics or advertising tracking tools are enabled, those technologies may collect information about visitors’ interactions with our website.
We provide notices and privacy choices where required by applicable law.
6. Information Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Information Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, and meet applicable legal obligations.
When information is no longer required, we take reasonable steps to delete or securely handle it.
8. Your Privacy Rights and Choices
You may contact us to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to applicable requirements.
- Opt out of marketing communications.
- Ask questions about our privacy practices.
We respond to privacy requests in accordance with applicable law.
Contact: info@trainvive.com
9. Third-Party Websites
Our website may link to third-party websites, social media platforms, or scheduling services.
We are not responsible for the privacy practices of independently operated third-party services.
We encourage visitors to review their privacy policies.
10. Children’s Privacy
Our online inquiry forms and advertising campaigns are intended for adults, including parents and legal guardians seeking training services for younger athletes.
We do not knowingly collect personal information directly from children under 13 through these forms without appropriate parental consent.
If you believe a child has submitted information improperly, please contact us.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, business operations, or applicable laws.
Any updates will be posted on this page with a revised effective date.
12. Contact Information
VIVE Personal Training
Dallas, Texas, USA
Email: info@trainvive.com
Website: https://vivepersonaltraining.com